Accessibility at Curzon Cinemas

Here at Curzon, we want everyone to have the best experience at our cinemas. This guide is designed to ensure your visit with us is as smooth as possible.

If you have questions about our accessibility facilities, please call our customer service team on 01233 555644 or visit our Contact Us page. When at our venues, you can always raise any queries with our staff, who will be more than happy to assist you.

We welcome comments, suggestions and feedback.

 

CEA Cards

We accept CEA cards at Curzon. A CEA card allows one person to go free with a disabled guest when they visit the cinema. 

You can use your CEA card to book tickets in the cinema venue or through the phone line. You can also use our contact form.

Online booking functionality for CEA card holders is currently in development and is planned to become available in 2024.

 

Captioned Shows

We offer captioned shows for the hard of hearing. These are clearly indicated on our website with the 'CAPTION' attribute that appears next to the film screening.

To find all currently available captioned shows, you can visit the Closed Captioned Screenings page or filter Captioned screenings under the preferences section of 'Now showing' and 'Coming soon' film listings.

Visiting Cinemas

We offer restricted-mobility and wheelchair-user access at most of our cinemas, as well as Audio Description and hearing-assist headsets. All of our cinemas have a wheelchair-accessible bathroom.

You can consult our Venue Pages for detailed accessibility information for each site. Find an outline of services offered below:

• Aldgate: The cinema is on one level and wheelchair-accessible; each screen has two wheelchair spaces. 
• Bloomsbury: All screens are accessible by lift, and each one has at least two wheelchair spaces.
• Camden: This venue is fully wheelchair-accessible; each screen has one wheelchair space.
• Canterbury Westgate: Each screen has two wheelchair spaces; Screens 2 and 3 (on the upper floor) are accessible by lift. 
• Canterbury Riverside: The cinema is fully wheelchair accessible since all screens are on ground floor, and each screen has four wheelchair spaces. Open Air Screen: The outdoor seating area is accessible and the seats can be moved around to accommodate wheelchairs.
• Colchester: All screens are wheelchair-accessible; each has at least one wheelchair space. 
• Hoxton: All screens are accessible by lift, and each one has two wheelchair spaces. 
• Kingston: All screens have 2-4 wheelchair spaces. Screens accessible toilet are situated on the 3rd floor. There's lift access between each floor.
• Knutsford: All screens are accessible by lift, and each one has two wheelchair spaces. 
• Mayfair: Wheelchair access is provided on entrance to the building via a stairlift, which is subject to weight restrictions and is unsuitable for powered wheelchairs. Screen 1 is accessed via another dedicated lift. There is no disabled access to the Royal Boxes or Screen 2, which are up two flights of stairs. 
• Oxford: All screens are wheelchair-accessible; each has two wheelchair spaces. 
• Richmond: The venue is fully wheelchair-accessible and hosts weekly captioned Hard of Hearing screenings.
• Sheffield: The venue has a wheelchair-accessible entrance, with an automatic door fitted with a doorbell, and each screen has two wheelchair spaces.
• Soho: All screens are accessible by lift, and each one has at least one wheelchair space. 
• Victoria: All screens are accessible by lift, each screen has one wheelchair space. 
• Wimbledon: All screens are accessible by lift, each screen has two wheelchair spaces.